![]() #WORLD IN CONFLICT GAME WE DID NOT EXPECT PROFESSIONAL#Since conflict is present in our personal and professional lives, the ability to manage conflict and negotiate desirable outcomes can help us be more successful at both. Improving your competence in dealing with conflict can yield positive effects in the real world. Additionally, when conflict is well managed, it has the potential to lead to more rewarding and satisfactory relationships (Canary & Messman, 2000). In fact, numerous research studies have shown that quantity of conflict in a relationship is not as important as how the conflict is handled (Markman et al., 1993). However, conflict isn’t always negative or unproductive. It takes effort to ignore someone or be passive aggressive, and the anger or guilt we may feel after blowing up at someone are valid negative feelings. Domestic violence is a serious issue and is discussed in the section “The Dark Side of Relationships.”Ĭonflict is an inevitable part of close relationships and can take a negative emotional toll. Interpersonal conflict is, however, distinct from interpersonal violence, which goes beyond communication to include abuse. Interpersonal conflict may be expressed verbally or nonverbally along a continuum ranging from a nearly imperceptible cold shoulder to a very obvious blowout. Interpersonal conflict occurs in interactions where there are real or perceived incompatible goals, scarce resources, or opposing viewpoints. So think back and ask yourself, “How well do I handle conflict?” As with all areas of communication, we can improve if we have the background knowledge to identify relevant communication phenomena and the motivation to reflect on and enhance our communication skills. You probably also have experiences managing conflict in romantic relationships and in the workplace. If you’ve recently moved away to go to college, you may be negotiating roommate conflicts as you adjust to living with someone you may not know at all. If you still live at home with a parent or parents, you may have daily conflicts with your family as you try to balance your autonomy, or desire for independence, with the practicalities of living under your family’s roof. Who do you have the most conflict with right now? Your answer to this question probably depends on the various contexts in your life. List strategies for effectively managing conflict.Explain how perception and culture influence interpersonal conflict.Compare and contrast the five styles of interpersonal conflict management. ![]()
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