If you experience any issues, submit a support case so Box can assist with the transfer. For larger transfers, we recommend doing this at the end of the day so users are not disrupted by the move. If you are transferring a private ( yellow) folder, you will first need to invite the user to this folder before you can you transfer ownership. The contents of the folder will no longer count against your account's storage allowance. The collaborator you designate will be the new "Owner" of the folder and your access level will be downgraded to "Editor". Simply follow the instructions above, and select Owner from the access level dropdown (this option is only visible to folder owners). If you are the owner of a folder, you can transfer folder ownership to a collaborator at any time. Note: Collaborators in single files can only be granted the Editor and Viewer access levels. If the access level is greyed out, you may not have the necessary permissions to modify that user's access level. Select the appropriate access level from the dropdown that appears. Under the Permissions column, click the user's access level to modify it.Alternatively, you can open More Options > More Actions and select Manage Collaborators.Click the Collaboration Icon to the right of the file name.To modify a collaborator's access level in a single file: You can search by name using the Filter Collaborators search box in the upper right. Find the collaborator whose access level you would like to modify.Click a collaborator's name to to view all the collaborators in this folder.You will see a list of collaborators in the right-hand sidebar.To modify a collaborator's access level in a folder: If you are an editor, owner, or co-owner in a file or folder, you can modify the access levels of other collaborators.
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